Saturday, January 14, 2012

Security Guard 11 General Order,code of ethics and code of conduct

The Agency deploys competent, motivated and honest security guards to the CLIENT to protect company officials and employees against bodily harm and injury and properties from theft, pilferage, robbery, arson and other unlawful acts.
Our Security Guards are required to be thoroughly familiar with the Eleven General Orders, the Code of Ethics and the Code of Conduct as enumerated in RA 5487 implementing rules and regulations:

Eleven General Orders

    1. To take charge of this post and all company properties in view and to protect/preserve the same with utmost diligence.
    2. To walk in an alert manner during my tour of duty, keeping always on the alert and observing everything that takes place within sight or hearing.
    3. To report all violations of orders I am instructed to enforce.
    4. To relay all calls from posts more distant from the guard house than my own.
    5. To quit my post only when properly relieved.
    6. To receive, obey, and pass on to the relieving me all orders from company officers or officials, supervisors, post-in-charge or shift leaders.
    7. To talk to no one except in line of duty.
    8. To give the alarm in the case of fire or disorder.
    9. To call the superior officer in any case not covered by instructions.
    10. To salute all company officials, superiors in the agency, ranking public officials and officers of the Philippine National Police.
    11. To be especially watchful at night and during the time for challenging, to challenge all persons on or near my post, and to allow no one to pass or loiter without proper authority.


    1. As a security agent, his fundamental duty is to serve the interest or mission of his agency in compliance with the contract entered into with the clients of the agency he is supposed to serve.
    2. He shall be honest in thoughts and deeds both in his personal and official actuations, obeying the law of the land and the regulations prescribed by his agency and those established by the company he is supposed to protect.
    3. He shall not reveal any confidential matter that is confided to him as security guard and such other matters imposed upon him by law.
    4. He shall act at all times with decorum and shall not permit personal feelings, prejudices and undue friendship to influence his actuation in the performance of his official functions.
    5. He shall not compromise with criminals and other lawless elements to the prejudice of the customer or his client but assist government in its relentless drive against lawlessness and other forms of criminality.
    6. He must carry his assigned duties as security guard or watchman as required by law to the best of his ability and safeguard life and property to the establishment he is assigned.
    7. He shall wear his uniform, badge, patches and insignia properly as a symbol of public trust and confidence as an honest and trustworthy security guard, watchman and private detective.
    8. He must keep his allegiance first to the government, to the agency he is and to the establishment he is assigned to serve with loyalty and dedicated service.
    9. He shall diligently and progressively familiarize himself with the rules and regulations laid down by his agency and that of the customer or clients.
    10. He shall at all times be courteous, respectful and salute to his superior officers, government officials and officials of the establishment where he is assigned and the company he is supposed to serve.
    11. He shall report to perform his duties always in proper uniform and neat in his appearance.
    12. He shall learn at heart or memorize and strictly observe the laws and regulations governing the use of firearms.


    1. To carry with him at all times during his tour of duty his license and identification card and the permit to carry firearms.
    2. He shall not use his license and privileges to the prejudice of the public, clients or customers and his agency.
    3. He shall not engage in any unnecessary conversation with anybody except in discharge of his duties or sit down unless required by the nature of his work and at all times keep himself alert during his tour of duty.
    4. He shall not read newspapers, magazines, books, etc. while actually performing his duties.
    5. He shall not drink intoxicating liquor immediately during or before his tour of duty.
    6. He shall know the location of the fire alarm box near his post and to sound the alarm in case of fire or disorder.
    7. He shall know to operate the fire extinguisher at his post.
    8. He shall know the location of the telephone / and the telephone number of the police precincts as well as the telephone number of the fire stations in the locality.
    9. He shall immediately notify the police in case of any sign of disorder, strikes, riot, or any serious violation of the life and property.
    10. He shall familiarize himself with the Private Security Agency Law (RA No.5487) and the implementing rules and regulations.


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  2. Not really. GO No. 11 tends to qualify and distinguish the kind of watchfulness to be exercised by the guard between day and night time. It should have been written :"TO BE ESPECIALLY WATCHFUL AT "ALL" TIMES"

    1. dont just read the words dude. analyze it. there's no such thing as ''BE ESPECIALLY WATCHFUL AT ALL TIMES'' so where's ''especially'' thing about that?? no doubt its ''Be especially watchful at night''. u should consider security guards are watchful at all times but they should be ''especially watchful at night''.. got it??

    2. Lian Mallanao is right. "Especially watchful at night" has the underlying statement that the person/guard is already watchful during his/her duty and is just indicating that they should be more watchful at night.

    3. This comment has been removed by the author.

    4. this is better "to be especially watchful at code red or full alert situation".


  3. Nice of information about order. this detail must be remember by and security guard.

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  8. the security that cotract from manitoba housing assist by giving keys to a tenent and he robs the appt when seniors die. next new security held the door open for a drug customer who just bought pot. then he stayed till 5 am and sat in the bedroom whistling so the senior above will be provoked to act out. the tenent and common law wife acording to housing rules, if living together more than 3 months . she has appt down the hall and collects welfare and visits the security all night with husband in his appt. they use her appt to stash pot. i and the rest of the seniors know this so does security

  9. cont.. what do we do. no housing to move to. it is your taxes paying for her apartment and we have homeless bad. the security kiss the dealers ass. don't tell me how good they are 1 company robbing from the dead and other ordered by criminal manager to get rid of senior by strong arming her. what can we do ? rcmp wont help they say go to security. someone please help us no one here will afraid of dope dealer. no family help we are poor.

  10. Have a super bad experience in line with a security guards....
    I'm a night shift worker in an online company for almost 2 years now , our company decide to have a security guard just last year and we have this new security just this month only it seems so very boastful , every time i have to end my duty (12:30 midnight) she always ask me what's inside my bag ? and the other co-workers of mine never ask that questions ,it seems that the security guard accusing me that i have something in my bag ....knowing I'am the first one together with my co-worker to let my bag check by her .... I feel annoyed of that incidents..... before we enter the building there is security guard in the main entrance and if we enter in our office another security guard is there as well.. Security guards in the main entrance never do that one for almost 2 years for me and I always allow them to check my bag , the way my bag is full of stuff (headset , foods , phones , etc...) I start at 12:00 in the afternoon and end at 12:30 midnight !!I just have 30 mins. break for my dinner ......
    I know some rules of a security guard and I respect them but at this point , no .......

    1. if you let her check your bag just make sure that you open your bag wide so that she will see all your stuff. maybe she never ask you like that again.

  11. This is a very important post for all Security Guards. Guards or watchman is very useful and needs to perform professional in his/her tour of duties and one of the thing they carry always is the 11 General Orders. This must be memorize always as they perform his tour of duties wisely and serves as their guides.

  12. Most of the security guards don't remember their codes of ethics. This Post is really very important to follow by security guards to do their jobs. Thank you for the information.

    1. do you have a survey? prove it.

    2. yes i can prove it that most of the security guards here are not memorize all the General Orders, Code of Conduct and Code of Ethics and they did not know how to apply nor internalize this RA 5487 rules and regulations. So poor...

  13. Hahaha, I think Ms. Emily, you are subject for investigation, and that's order I think came from your boss, because any security guard will follow the especific instraction coming from agency and client.

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  15. Nice of information about order. this detail must be remember by and security guard.

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